Tuesday, June 29, 2010

Consumer body to file complaint against Indian Railways

The Consumer Protection Council, Tamil Nadu has resolved to file a complaint against the railways in the National Consumer Dispute Redressal Commission to force them to stop collecting sleeper class fare in the day-time Cholan Expresses.
A resolution to this effect was adopted at the executive committee meeting of the council that was presided over by its president R. Natarajan here on Friday. It said passengers were forced to pay sleeper class fare in the day-time Cholan Expresses (Train No. 6854 / 6853) ever since the trains were resumed in the main
line broad gauge section from April 26 onwards.
Stating that this was an unfair trade practice, the consumer body said railways' own rule prohibited berths from being used for stretching or sleeping from 6 a.m. to 9.pm. Railways were charging sleeper class fares for the day-time train which is unjustified.