Thursday, September 23, 2010

New Facilities In E-Ticket

    Change of boarding station & change in name of E-Ticket passenger :-
  • For getting these facilities, customer can now approach the nearest Railway Reservation Office with ‘Electronic Reservation Slip’ print out and photo identity proof of one of the passanger traveling in the ticket at least 24 hours before the scheduled departure of train as per extant Railway rules.
  • Please note that reservation offices can change ‘Boarding Station’ & ‘Passenger Name’ against a request from the passanger as per extant railway rules applicable to other face to face counter booked tickets .
  • Facility in the name change of passenger holding confirmed e-reservation has been permitted as per extant Railway rules noted as under:-
  • a. Where the passenger makes a request in writing 24 hours before the scheduled departure of train to the nearest Railway Reservation office. It can be transferred to an-other member of his family, meaning, Father, Mother, Brother, Sister, Son, Daughter, Husband and Wife. He should bring the ‘Electronic Reservation Slip’ print out along with photo identity card proof & a proof for blood relation desired to be changed . b. Where the passenger is a Government Servant proceeding on duty and appropriate authority, makes a request in writing 24 hours before the scheduled departure of train.
  • Such request will be granted once only.